Monday, Sept. 8, 2025

Schedule

4:00 - 6:00 p.m.	Seminar (2 hour C.E.)
6:00 - 6:30 p.m.	Social Hour Sponsored by Trigard
6:30 p.m.	Dinner & KFDA Business Meeting

Seminar Refreshments sponsored by US Alliance

Decreasing Customer Loyalty: The Problem Isn't What You Think

Presented by Monica Kroier and Michael Robinson, Funeral Directors Live

In today's market, funeral professionals can no longer take customer loyalty for granted. Many funeral directors feel like they are losing ground to cremation and other non-traditional sources of competition. Most funeral professionals are blaming the changing funeral consumer for declining loyalty, but the REAL problem is much closer to home. During this eye-opening presentation, participants will learn the true reason for declining customer loyalty and take away actionable steps to rebuild customer loyalty and grow their business.

When Their Baby Dies, the Service is Just the Start: Child-Centric Care, Comfort and Community for Funeral Directors

Presented by Crystal Webster, Sharing Solace

This interactive course will empower you to navigate the unique and deeply personal needs of the 90,000 families each year facing the death of a child. We’ll explore, the critical differences between traditional (“grandma’s”) funeral services and those for children,, diving into the emotional, logistical, and community-driven aspects that set them apart, practical and meaningful memory-making opportunities (before it’s too late), how to guide families toward uniquely child appropriate caskets and urns – and where to find them, and local and national child-focused resources financial, emotional, and spiritual—to be able to offer holistic support.

Early Bird Registration good through September 1

Pending approval for three hours of continuing education credit from the Kansas State Board of Mortuary Arts.

Click here for paper registration form

Show details

2025 Fall Meeting - District 5: Garden City

When
09/09/2025
4:00 PM
Location
Walk-Ons Restaurant - 1230 McCoy Dr., Garden City

Register

Tuesday, Sept. 9, 2025

Schedule

4:00 - 6:00 p.m.	Seminar (2 hour C.E.)
6:00 - 6:30 p.m.	Social Hour Sponsored by CVI
6:30 p.m.	Dinner & KFDA Business Meeting

Seminar Refreshments sponsored by US Alliance

Decreasing Customer Loyalty: The Problem Isn't What You Think

Presented by Monica Kroier and Michael Robinson, Funeral Directors Live

In today's market, funeral professionals can no longer take customer loyalty for granted. Many funeral directors feel like they are losing ground to cremation and other non-traditional sources of competition. Most funeral professionals are blaming the changing funeral consumer for declining loyalty, but the REAL problem is much closer to home. During this eye-opening presentation, participants will learn the true reason for declining customer loyalty and take away actionable steps to rebuild customer loyalty and grow their business.

When Their Baby Dies, the Service is Just the Start: Child-Centric Care, Comfort and Community for Funeral Directors

Presented by Crystal Webster, Sharing Solace

This interactive course will empower you to navigate the unique and deeply personal needs of the 90,000 families each year facing the death of a child. We’ll explore, the critical differences between traditional (“grandma’s”) funeral services and those for children,, diving into the emotional, logistical, and community-driven aspects that set them apart, practical and meaningful memory-making opportunities (before it’s too late), how to guide families toward uniquely child appropriate caskets and urns – and where to find them, and local and national child-focused resources financial, emotional, and spiritual—to be able to offer holistic support.

Early Bird Registration good through September 2

Pending approval for three hours of continuing education credit from the Kansas State Board of Mortuary Arts.

Click here for paper registration form

Show details

2025 Fall Meeting - District 4: Wichita

When
09/10/2025
4:00 PM
Location
Homewood Suites/Hilton Garden Inn by Hilton Wichita Airport - 1523 S. Ridge Road, Wichita

Register

Wednesday, Sept. 10, 2025

Schedule

4:00 - 6:00 p.m.	Seminar (2 hour C.E.)
6:00 - 6:30 p.m.	Social Hour Sponsored by CVI
6:30 p.m.	Dinner & KFDA Business Meeting

Seminar Refreshments sponsored by US Alliance

Decreasing Customer Loyalty: The Problem Isn't What You Think

Presented by Monica Kroier and Michael Robinson, Funeral Directors Live

In today's market, funeral professionals can no longer take customer loyalty for granted. Many funeral directors feel like they are losing ground to cremation and other non-traditional sources of competition. Most funeral professionals are blaming the changing funeral consumer for declining loyalty, but the REAL problem is much closer to home. During this eye-opening presentation, participants will learn the true reason for declining customer loyalty and take away actionable steps to rebuild customer loyalty and grow their business.

When Their Baby Dies, the Service is Just the Start: Child-Centric Care, Comfort and Community for Funeral Directors

Presented by Crystal Webster, Sharing Solace

This interactive course will empower you to navigate the unique and deeply personal needs of the 90,000 families each year facing the death of a child. We’ll explore, the critical differences between traditional (“grandma’s”) funeral services and those for children,, diving into the emotional, logistical, and community-driven aspects that set them apart, practical and meaningful memory-making opportunities (before it’s too late), how to guide families toward uniquely child appropriate caskets and urns – and where to find them, and local and national child-focused resources financial, emotional, and spiritual—to be able to offer holistic support.

Early Bird Registration good through September 3

Pending approval for three hours of continuing education credit from the Kansas State Board of Mortuary Arts.

Click here for paper registration form

Show details

2025 Fall Meeting - District 3: Pittsburg

When
09/11/2025
4:00 PM
Location
Crestwood Country Club - 304 W. Crestview Ave, Pittsburg

Register

Thursday, Sept. 11, 2025

Schedule

4:00 - 6:00 p.m.	Seminar (2 hour C.E.)
6:00 - 6:30 p.m.	Social Hour Sponsored by CVI
6:30 p.m.	Dinner & KFDA Business Meeting

Seminar Refreshments sponsored by US Alliance

Decreasing Customer Loyalty: The Problem Isn't What You Think

Presented by Monica Kroier and Michael Robinson, Funeral Directors Live

In today's market, funeral professionals can no longer take customer loyalty for granted. Many funeral directors feel like they are losing ground to cremation and other non-traditional sources of competition. Most funeral professionals are blaming the changing funeral consumer for declining loyalty, but the REAL problem is much closer to home. During this eye-opening presentation, participants will learn the true reason for declining customer loyalty and take away actionable steps to rebuild customer loyalty and grow their business.

When Their Baby Dies, the Service is Just the Start: Child-Centric Care, Comfort and Community for Funeral Directors

Presented by Crystal Webster, Sharing Solace

This interactive course will empower you to navigate the unique and deeply personal needs of the 90,000 families each year facing the death of a child. We’ll explore, the critical differences between traditional (“grandma’s”) funeral services and those for children,, diving into the emotional, logistical, and community-driven aspects that set them apart, practical and meaningful memory-making opportunities (before it’s too late), how to guide families toward uniquely child appropriate caskets and urns – and where to find them, and local and national child-focused resources financial, emotional, and spiritual—to be able to offer holistic support.

Early Bird Registration good through September 4

Pending approval for three hours of continuing education credit from the Kansas State Board of Mortuary Arts.

Click here for paper registration form

Show details

2025 Fall Meeting - District 1: Salina

When
09/15/2025
4:00 PM
Location
Homewood Suites by Hilton - 115 E Mulberry St., Salina

Register

Monday, Sept. 15, 2025

Schedule

4:00 - 6:00 p.m.	Seminar (2 hour C.E.)
6:00 - 6:30 p.m.	Social Hour Sponsored by Trigard
6:30 p.m.	Dinner & KFDA Business Meeting

Seminar Refreshments sponsored by US Alliance

Decreasing Customer Loyalty: The Problem Isn't What You Think

Presented by Monica Kroier and Michael Robinson, Funeral Directors Live

In today's market, funeral professionals can no longer take customer loyalty for granted. Many funeral directors feel like they are losing ground to cremation and other non-traditional sources of competition. Most funeral professionals are blaming the changing funeral consumer for declining loyalty, but the REAL problem is much closer to home. During this eye-opening presentation, participants will learn the true reason for declining customer loyalty and take away actionable steps to rebuild customer loyalty and grow their business.

When Their Baby Dies, the Service is Just the Start: Child-Centric Care, Comfort and Community for Funeral Directors

Presented by Crystal Webster, Sharing Solace

This interactive course will empower you to navigate the unique and deeply personal needs of the 90,000 families each year facing the death of a child. We’ll explore, the critical differences between traditional (“grandma’s”) funeral services and those for children,, diving into the emotional, logistical, and community-driven aspects that set them apart, practical and meaningful memory-making opportunities (before it’s too late), how to guide families toward uniquely child appropriate caskets and urns – and where to find them, and local and national child-focused resources financial, emotional, and spiritual—to be able to offer holistic support.

Early Bird Registration good through September 8

Pending approval for three hours of continuing education credit from the Kansas State Board of Mortuary Arts.

Click here for paper registration form

Show details

2025 Fall Meeting - District 2: Lawrence

When
09/16/2025
4:00 PM
Location
Double Tree Hotel - 200 McDonald Dr., Lawrence

Register

Tuesday, Sept. 16, 2025

Schedule

4:00 - 6:00 p.m.	Seminar (2 hour C.E.)
6:00 - 6:30 p.m.	Social Hour Sponsored by Wilbert Funeral Services
6:30 p.m.	Dinner & KFDA Business Meeting

Seminar Refreshments sponsored by US Alliance

Decreasing Customer Loyalty: The Problem Isn't What You Think

Presented by Monica Kroier and Michael Robinson, Funeral Directors Live

In today's market, funeral professionals can no longer take customer loyalty for granted. Many funeral directors feel like they are losing ground to cremation and other non-traditional sources of competition. Most funeral professionals are blaming the changing funeral consumer for declining loyalty, but the REAL problem is much closer to home. During this eye-opening presentation, participants will learn the true reason for declining customer loyalty and take away actionable steps to rebuild customer loyalty and grow their business.

When Their Baby Dies, the Service is Just the Start: Child-Centric Care, Comfort and Community for Funeral Directors

Presented by Crystal Webster, Sharing Solace

This interactive course will empower you to navigate the unique and deeply personal needs of the 90,000 families each year facing the death of a child. We’ll explore, the critical differences between traditional (“grandma’s”) funeral services and those for children,, diving into the emotional, logistical, and community-driven aspects that set them apart, practical and meaningful memory-making opportunities (before it’s too late), how to guide families toward uniquely child appropriate caskets and urns – and where to find them, and local and national child-focused resources financial, emotional, and spiritual—to be able to offer holistic support.

Early Bird Registration good through September 9

Pending approval for three hours of continuing education credit from the Kansas State Board of Mortuary Arts.

Click here for paper registration form